Loading...
FAQs 2017-05-31T15:14:09+00:00

Kanstul Frequently Asked Questions (FAQs)

A: Kanstul instruments are used by many high profile, accomplished artists, such as Wallace Roney, Herb Alpert, Doc Severinsen, Arturo Sandoval, Greg Adams, Marcus Belgrave, Richard Carson Steuart, Claudio Roditi, Tim Wendt, Bennie Cowan, Chuck MacKinnon, Phil Driscoll, Walt Johnson, Dontae Winslow, George Roberts, Mike Suter, Steve Reid, Charly Davis, Beth Mitchell, Rashawn Ross, John Engelkes, Les Benedict, Andrew McCandless, Alan Kaplan, Bob Payne, Mike Roylance, Robert Carpenter, Carson McTeer, Joe Barati, Jeff Cortazzo, Craig Gosnell, Phil Teele and many others.

Our outstanding instruments can be heard at Disneyland, Medieval Times, and in our nation’s capitol including the top military service bands and ensembles: the Naval Academy Drum & Bugle Corps, the US Marines “Commandant’s Own” Drum & Bugle Corps, the 3rd Infantry “Old Guard” Fife and Drum Corps, the US Air Force Concert Band, The US Army Band “Pershing’s Own” Herald Trumpets, the Navy School of Music, the United States Military Academy at West Point and more.

A: All of our instruments are manufactured in Anaheim, California, right here in the United States of America. We are located about a mile and a half from Disneyland.

A: You can purchase instruments through authorized Kanstul dealers (see our Dealers page). If your local dealer does not carry the instrument you are looking for, feel free to contact our sales department directly at 714-563-1000.

G Bugles and select specialty instruments such as coach horns and ceremonial bugles are sold factory-direct only.

Our Marching Brass line is distributed by Tama as Tama by Kanstul (tamamarching.com).

A: Though our instruments are available through authorized Kanstul dealers (see our Dealers page), you may purchase from the factory directly (714-563-1000).

G Bugles and select specialty instruments such as coach horns and ceremonial bugles are sold factory-direct only.

Our Marching Brass line is distributed by Tama as Tama by Kanstul (tamamarching.com).

A: Our instruments are built to order, and the process usually takes four to six weeks, depending upon the volume of work in the factory at the time of order.

A: Factory tours are available upon request. Because ours is a working factory, tours are ideally limited to small groups (up to five people works best, but let us know if you have a special situation to accommodate). Factory hours are 7:00 AM – 3:30 PM. We recommend you contact the factory at least 24 hours in advance to confirm our availability.

Cameras and questions are welcome!

For more info or to set up a tour, call 714-563-1000 or email us at sales@kanstul.com.

A: We will repair all Kanstul instruments, and many popular brands at our discretion. Please make any repair inquiries in writing to sales@kanstul.com. You may be instructed to send the instrument to us, at which time we will inspect and advise as to what is needed and exact repair costs. We request that you send the horn to us via UPS (insured) to the factory address:

Kanstul Musical Instruments
1332 South Claudina Street
Anaheim, CA. 92805
Attention: Repairs

Be sure and include a letter with details of the nature of the work desired, and your contact information. Also in the letter, please specify if you want us to notify you prior to beginning work. Otherwise, we will contact you after the work is done by phone or email with an estimate, and will accept payment by money order, check, credit card, or PayPal.

Wrap and pack the horn carefully, and ship via UPS Ground (or your preferred carrier). Please do not send us the case—just the instrument. It has been our experience that the horn can be made more secure when not packed inside the case. Thank you in advance.

A: Our online parts pages are currently under revision. In the meantime, please contact us at 714-563-1000 with questions regarding parts. We accept parts orders in writing only, either by fax, 714-563-1661, or by email, sales@kanstul.com

A: We accept payment by check, money order, credit card, wire transfer (we will provide account information), or through PayPal.

We accept credit card information via fax, 714-563-1661; or by phone, 714-563-1000, during our regular business hours.

A: We offer a one year limited warranty against manufacturing defects. The full text appears on our Warranty page.

A note about “acid bleed”: When the bell rim is soldered, some acid (in the form of flux) may remain inside the bead. We take care so that when we bake the lacquer, if an acid bleed were to occur, the horn would still be in our hands, and therefore the condition could be corrected. The horns are all inspected carefully by many individuals prior to shipping, however an acid bleed can occur later. What sometimes happens is that a bump or other damage to the bell months or even years later – or sometimes even cleaning in an ultrasonic tank more powerful than ours – can cause minuscule cracks in the solder, allowing moisture to get in and later expand to push the acid out.

A: Monel is a trademarked commercial alloy that is available with a high degree of consistency from a number of sources. It is a compound of nickel and copper, and resistant to pitting or corrosion. Monel is a malleable yet durable material for pistons.

A: Kanstul Musical Instruments was founded by Zig Kanstul in 1982 and is celebrating 35th year. Zig had been designing and building horns since 1952, and his illustrious career included lengthy stints at Olds and Benge, and he had consulted for numerous other companies over the years. See more about Our Story on the About page.

A: That line is supposed to be there. Our copper bells are made from a single sheet of copper. The line is where the bell seam is joined by brazing. The filler metal (brazing material) is bronze-based, and yellowish in color in contrast to the reddish color of the copper.

A: We do not recommend any particular brand of valve oil, however any high quality pro oil is acceptable for use on Kanstul horns.

A: Please contact our Sales Manager at 714-563-1000, or by email at sales@kanstul.com

A: The following information is reprinted with permission from www.mouthpieceexpress.com

Guide to Flügelhorn Tapers

Confused about tapers? Don’t feel bad—you’re not alone. Here’s the scoop on flügelhorn mouthpiece tapers. Just remember, if you are using the wrong taper, you may be experiencing poor intonation and response!

  • LARGE Morse taper

    Commonly known as Standard Taper, the LARGE Morse taper is used by Yamaha, Getzen, Callet, Benge/King/Conn, Holton and older Kanstul 1525 flügelhorns.

    Note: Only a very limited number of early Model 1525 Signature flügelhorns were built with mouthpipes to accept the large Morse (Yamaha) taper. If you own a Model 1525, more than likely it has a receiver that accepts the small Morse (Bach) taper. The mouthpipe is marked with a letter “B”.

  • SMALL Morse taper

    The so-called “Bach Taper.” Bach, Courtois, newer Couesnon, Kanstul 1525 and some European flügelhorns use the SMALL Morse taper.

  • FRENCH (straight) taper

    Also known as Couesnon Taper, French taper is used by original Couesnons, Flip Oakes “Wild Thing,” Kanstul CCF 925, and original F. Besson flügelhorns.

Additional flügelhorn mouthpipes are available for $60 each plus shipping.

A: For horns with a lacquered finish, wipe clean with a soft cloth, such as double knap flannel (like a cloth diaper) or microfiber. We use Tarni-Shield on silver plated horns. We mix the product half and half with water. It goes on evenly, dries quickly and polishes off easily with double knap flannel.

A: The Amado water key, while quite popular, has a much smaller hole where it is attached to the crook. It is best to keep the inside of your slide(s) free of debris by cleaning them frequently using a snake. For best results, simply tilt the horn downward and open the water key. The water should drain on its own, or with a light “puff” of air. Do not blow hard into the mouthpipe because this will push the water past the hole.

A: In addition to our own full line of Kanstul brasswinds, we are a supplier to the industry, providing services, tooling, parts and instruments to many companies in North America and Europe.

A: While we are happy to have endorsements from players of our instruments, we do not offer formal sponsorship or endorsement programs at this time.

A: We work with yellow brass, bronze and copper. Our bronze is sometimes referred to as 85-15 and is roughly the color of champagne. We also work with red brass, that’s 90-10. Bell materials are generally available in thickness ranging from .017″ to .040″.

A: To date or identify a horn by its serial number, please email your request to sales@kanstul.com. Be sure to include the serial number, a description of the horn in question, and pictures that show the overall horn and bell engravings.

A: Kanstul built many instruments for Besson. To find out whether or not a Besson horn was built by us, send an email to sales@kanstul.com. Please give the serial number and a description of the horn, including the markings on the bell.

Parts and repairs are available for Kanstul-made horns.

Additional information about Besson instruments, including model numbers and descriptions, can be found at The Besson Loyalist.

A: This model Besson C trumpet (sometimes referred to as the Besson Meha C) shipped with three mouthpipes, each marked with a two-digit number to distinguish them from one another. The first digit referred to the mandrel – either the no. 6 (ML) or the no. 7 (Large Bore). The second digit referred to the number of eights of an inch from the small end that the pipe is cut. The 68 mouthpipe, for example was from the no. 6 mandrel and cut 1″ (8/8ths) from the small end.

A: For years, Kanstul Musical Instruments manufactured a range of horns for Boosey & Hawkes (now known as The Buffet Group). Some information about F. Besson instruments, including model numbers and descriptions, can be found at The Besson Loyalist.

A: Wrap and pack the horn carefully, and ship via UPS Ground (or your preferred carrier). Please do not send us the case—just the instrument. It has been our experience that the horn can be made more secure when not packed inside the case. Thank you in advance.

In the unlikely event that a horn arrives with shipping damage, we will advise you to contact the carrier.

A: In the unlikely event that your horn arrives with shipping damage, it is very important that you SAVE THE CARTON. Then contact the Kanstul factory for instructions.

A: A standard piccolo trumpet mute fits the 920, and the A and Bb bells of the 1520. A D trumpet mute fits the G bell of the 1520.

These cases are custom made for us by G & G Quality Cases in Los Angeles. The deluxe style case has solid brass combo latches, and instructions for setting the combo are included in the case. In the event that your case arrived without the instructions here they are:

  1. With the lock open, slide the button inward towards the number wheels and hold
  2. Set the number wheels to the desired combination
  3. Release the button
  4. Make a note of the combo in case you forget

We can email a small pdf file that includes a diagram.

We do not know how to reset or open the case if the combo is forgotten.